{"id":13779,"date":"2025-11-27T20:06:37","date_gmt":"2025-11-27T18:06:37","guid":{"rendered":"https:\/\/montespavillas.com\/conditii-de-rezervare-si-anulare\/"},"modified":"2026-05-20T00:35:48","modified_gmt":"2026-05-19T21:35:48","slug":"conditii-de-rezervare-si-anulare","status":"publish","type":"page","link":"https:\/\/montespavillas.com\/ro\/conditii-de-rezervare-si-anulare\/","title":{"rendered":"Condi\u021bii de rezervare \u0219i anulare"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13779\" class=\"elementor elementor-13779 elementor-11660\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e330e1 e-flex e-con-boxed tm-col-stretched-none tm-bg-color-over-image e-con e-parent\" data-id=\"7e330e1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-516f839 elementor-widget elementor-widget-html\" data-id=\"516f839\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n  .pp-section {\n    margin-bottom: 44px;\n    padding-bottom: 44px;\n    border-bottom: 1px solid #efefef;\n  }\n\n  .pp-section:last-child {\n    border-bottom: none;\n    margin-bottom: 0;\n    padding-bottom: 0;\n  }\n\n  .pp-last-updated {\n    font-size: 13px;\n    color: #888;\n    letter-spacing: 0.05em;\n    margin-bottom: 40px;\n    padding-bottom: 24px;\n    border-bottom: 1px solid #e8e8e8;\n  }\n\n  .pp-section-header {\n    display: flex;\n    align-items: baseline;\n    gap: 16px;\n    margin-bottom: 16px;\n  }\n\n  .pp-num {\n    font-size: 1.1rem;\n    color: #bbb;\n    min-width: 24px;\n    flex-shrink: 0;\n  }\n\n  .pp-section h2 {\n    font-size: 1.3rem;\n    font-weight: 600;\n    color: #000;\n    margin: 0;\n  }\n\n  .pp-section p {\n    margin: 0 0 12px 40px;\n    color: #333;\n    line-height: 1.75;\n    font-size: 15px;\n  }\n\n  .pp-section p:last-child {\n    margin-bottom: 0;\n  }\n\n  .pp-section > p {\n    margin-left: 40px;\n  }\n\n  .pp-sub {\n    margin: 16px 0 0 40px;\n  }\n\n  .pp-sub-title {\n    font-weight: 500;\n    color: #000;\n    font-size: 14px;\n    letter-spacing: 0.04em;\n    text-transform: uppercase;\n    margin-bottom: 8px;\n  }\n\n  .pp-list {\n    list-style: none;\n    padding: 0;\n    margin: 0 0 12px 40px;\n  }\n\n  .pp-list li {\n    position: relative;\n    padding-left: 18px;\n    margin-bottom: 6px;\n    color: #444;\n    font-size: 14px;\n    line-height: 1.65;\n  }\n\n  .pp-list li::before {\n    content: '\u2014';\n    position: absolute;\n    left: 0;\n    color: #bbb;\n    font-size: 12px;\n    top: 2px;\n  }\n  \n  .pp-dot-list {\n    list-style: none;\n    padding: 0;\n    margin: 0 0 12px 40px;\n  }\n\n  .pp-dot-list li {\n    position: relative;\n    padding-left: 18px;\n    margin-bottom: 6px;\n    color: #444;\n    font-size: 16px;\n    line-height: 1.65;\n  }\n  \n  .pp-dot-list li::before {\n    content: '\u2022';\n    position: absolute;\n    left: 0;\n    color: #bbb;\n    font-size: 12px;\n    top: 2px;\n  }\n\n  .pp-ordered {\n    list-style: none;\n    padding: 0;\n    margin: 0 0 12px 40px;\n    counter-reset: pp-counter;\n  }\n\n  .pp-ordered li {\n    position: relative;\n    padding-left: 24px;\n    margin-bottom: 6px;\n    color: #444;\n    font-size: 14px;\n    line-height: 1.65;\n    counter-increment: pp-counter;\n  }\n\n  .pp-ordered li::before {\n    content: counter(pp-counter) '.';\n    position: absolute;\n    left: 0;\n    color: #bbb;\n    font-size: 12px;\n    top: 2px;\n  }\n\n  .pp-highlight {\n    display: inline-block;\n    background: #f5f5f5;\n    padding: 4px 10px;\n    border-radius: 2px;\n    font-size: 13px;\n    color: #555;\n    margin-left: 40px;\n    margin-top: 4px;\n  }\n\n  .pp-checkin-grid {\n    display: flex;\n    gap: 24px;\n    margin: 0 0 0 40px;\n    flex-wrap: wrap;\n  }\n\n  .pp-checkin-item {\n    background: #f8f8f8;\n    border-left: 2px solid #111;\n    padding: 12px 20px;\n    min-width: 160px;\n  }\n\n  .pp-checkin-item .label {\n    font-size: 11px;\n    letter-spacing: 0.08em;\n    text-transform: uppercase;\n    color: #888;\n    margin-bottom: 4px;\n  }\n\n  .pp-checkin-item .value {\n    font-size: 1.2rem;\n    font-weight: 600;\n    color: #000;\n  }\n\n  .pp-note {\n    margin: 12px 0 0 40px;\n    font-size: 13px;\n    color: #888;\n    font-style: italic;\n    line-height: 1.6;\n  }\n<\/style>\n\n<p class=\"pp-last-updated\">Ultima actualizare: 20.05.2026<\/p>\n\n<!-- 1 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">01<\/span>\n    <h2>Rezervare \u0219i Plat\u0103<\/h2>\n  <\/div>\n  <p>Rezervarea dumneavoastr\u0103 este considerat\u0103 confirmat\u0103 dup\u0103 achitarea unui <strong>avans de 50%<\/strong> din valoarea total\u0103 a sejurului. Restul sumei trebuie achitat cu cel pu\u021bin <strong>10 zile \u00eenainte de data sosirii<\/strong>.<\/p>\n  <p>Pentru rezerv\u0103rile efectuate \u00een mai pu\u021bin de 10 zile \u00eenainte de sosire, se solicit\u0103 <strong>plata integral\u0103 de 100%<\/strong>.<\/p>\n  <p>Dac\u0103 suma restant\u0103 nu este achitat\u0103 \u00een termenul specificat \u0219i rezervarea nu a fost anulat\u0103, aceasta r\u0103m\u00e2ne activ\u0103. Oaspetele va achita soldul restant la momentul caz\u0103rii. \u00cen cazul neprezent\u0103rii f\u0103r\u0103 anulare prealabil\u0103, avansul achitat nu este rambursabil.<\/p>\n\n<\/div>\n\n<!-- 2 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">02<\/span>\n    <h2>Depozit de Garan\u021bie<\/h2>\n  <\/div>\n  <p>Pentru fiecare rezervare se solicit\u0103 un depozit de garan\u021bie \u00een valoare de <strong>\u20ac300<\/strong>, care este blocat prin pre-autorizare pe cardul bancar furnizat (pre-authorization). Depozitul nu reprezint\u0103 o tax\u0103 \u0219i este eliberat \u00een termen de <strong>7 zile de la plecare<\/strong>, cu condi\u021bia s\u0103 nu fi fost constatate daune sau \u00eenc\u0103lc\u0103ri.<\/p>\n\n  <div class=\"pp-sub\">\n    <p class=\"pp-sub-title\">Ce acoper\u0103 depozitul<\/p>\n    <ul class=\"pp-list\">\n      <li>Daune materiale<\/li>\n      <li>\u00cenc\u0103lc\u0103ri ale capacit\u0103\u021bii<\/li>\n      <li>\u00cenc\u0103lc\u0103ri ale regulilor de lini\u0219te<\/li>\n      <li>Cur\u0103\u021benie extraordinar\u0103<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"pp-sub\">\n    <p class=\"pp-sub-title\">Procedura \u00een caz de daune<\/p>\n    <ol class=\"pp-ordered\" style=\"margin-left:0;\">\n      <li>Se efectueaz\u0103 o inspec\u021bie<\/li>\n      <li>Se \u00eentocme\u0219te un proces-verbal<\/li>\n      <li>Oaspetele este notificat \u00een scris<\/li>\n      <li>Suma re\u021binut\u0103 este documentat\u0103 \u0219i justificat\u0103<\/li>\n    <\/ol>\n    <p style=\"margin-left:0;margin-top:8px;font-size:14px;color:#555;\">Ac\u021bion\u0103m \u00eentotdeauna cu transparen\u021b\u0103 \u0219i corectitudine.<\/p>\n  <\/div>\n<\/div>\n\n<!-- 3 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">03<\/span>\n    <h2>Politica de Anulare<\/h2>\n  <\/div>\n  <p>\u00cen\u021belegem c\u0103 planurile se pot schimba, de aceea oferim o politic\u0103 clar\u0103 \u0219i echitabil\u0103:<\/p>\n  <ul class=\"pp-dot-list\">\n    <li>Anulare gratuit\u0103 cu <strong>p\u00e2n\u0103 la 7 zile<\/strong> \u00eenainte de sosire - avansul achitat va fi rambursat integral \u00een termen de 14 zile lucr\u0103toare.<\/li>\n    <li>Anulare cu mai pu\u021bin de <strong>7 zile<\/strong> \u00eenainte de sosire - avansul achitat nu este rambursabil.<\/li>\n    <li>Neprezentare - \u00een cazul neprezent\u0103rii f\u0103r\u0103 anulare prealabil\u0103, avansul achitat nu este rambursabil.<\/li>\n  <\/ul>\n  <p>Cum pute\u021bi anula:<\/p>\n  <ul class=\"pp-list\">\n    <li>prin linkul de anulare din emailul de confirmare a rezerv\u0103rii<\/li>\n    <li>prin email la: <a href=\"mailto:info@montespavillas.com\">info@montespavillas.com<\/a><\/li>\n    <li>telefonic: +359 878 943 444<\/li>\n  <\/ul>\n  <p class=\"pp-note\">Perioadele de s\u0103rb\u0103tori pot face obiectul unor condi\u021bii specifice, care vor fi comunicate clar \u00een timpul procesului de rezervare.<\/p>\n\n<\/div>\n\n<!-- 4 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">04<\/span>\n    <h2>Sejur Minim<\/h2>\n  <\/div>\n  <p>Sejurul minim este de <strong>2 nop\u021bi<\/strong>.<\/p>\n  <p>\u00cen perioadele de s\u0103rb\u0103tori se ofer\u0103 pachete de sejur cu o durat\u0103 minim\u0103 de <strong>3\u20134 nop\u021bi<\/strong>, \u00een func\u021bie de perioada specific\u0103.<\/p>\n<\/div>\n\n<!-- 5 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">05<\/span>\n    <h2>Check-in \u0219i Check-out<\/h2>\n  <\/div>\n  <div class=\"pp-checkin-grid\">\n    <div class=\"pp-checkin-item\">\n      <div class=\"label\">Check-in<\/div>\n      <div class=\"value\">dup\u0103 15:30<\/div>\n    <\/div>\n    <div class=\"pp-checkin-item\">\n      <div class=\"label\">Check-out<\/div>\n      <div class=\"value\">p\u00e2n\u0103 la 11:00<\/div>\n    <\/div>\n  <\/div>\n  <p class=\"pp-note\">Check-in-ul devreme sau check-out-ul t\u00e2rziu sunt posibile contra unui cost suplimentar, \u00een func\u021bie de disponibilitate \u0219i cu solicitare prealabil\u0103.<\/p>\n<\/div>\n\n<!-- 6 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">06<\/span>\n    <h2>Capacitatea Vilelor<\/h2>\n  <\/div>\n  <p>Num\u0103rul oaspe\u021bilor nu poate dep\u0103\u0219i capacitatea maxim\u0103 a vilei respective, a\u0219a cum este indicat \u00een descrierea acesteia.<\/p>\n  <p>\u00cenc\u0103lcarea acestei condi\u021bii poate duce la \u00eencetarea sejurului f\u0103r\u0103 restituirea sumei.<\/p>\n<\/div>\n\n<!-- 7 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">07<\/span>\n    <h2>Animale de Companie<\/h2>\n  <\/div>\n  <p>Pentru confortul tuturor oaspe\u021bilor, animalele de companie nu sunt permise pe teritoriul complexului.<\/p>\n<\/div>\n\n<!-- 8 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">08<\/span>\n    <h2>Dot\u0103ri \u0219i Facilit\u0103\u021bi<\/h2>\n  <\/div>\n  <p>Fiecare vil\u0103 este preg\u0103tit\u0103 cu aten\u021bie la detalii \u0219i include:<\/p>\n  <ul class=\"pp-list\">\n    <li>Cosmetice premium<\/li>\n    <li>Set de prosoape \u0219i halate<\/li>\n    <li>Cafea \u0219i ap\u0103 mineral\u0103<\/li>\n    <li>Vin selectat oferit cu complimentele casei<\/li>\n    <li>\u0218emineu complet echipat cu lemne + lemne suplimentare<\/li>\n    <li>C\u0103rbuni pentru gr\u0103tar<\/li>\n    <li>Consumabile de baz\u0103 pentru buc\u0103t\u0103rie<\/li>\n  <\/ul>\n  <p class=\"pp-note\">La cerere prealabil\u0103, v\u0103 putem pune la dispozi\u021bie gratuit un p\u0103tu\u021b pentru copii.<\/p>\n<\/div>\n\n<!-- 9 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">09<\/span>\n    <h2>Politica Ecologic\u0103<\/h2>\n  <\/div>\n  <p>\u00cen efortul nostru de a reduce impactul asupra mediului, le oferim oaspe\u021bilor posibilitatea de a renun\u021ba la schimbarea prosoapelor \u0219i a lenjeriei de pat.<\/p>\n  <p>Pe parcursul sejurului, pute\u021bi informa echipa noastr\u0103 dac\u0103 prefera\u021bi s\u0103 nu se efectueze \u00eenlocuirea acestora.<\/p>\n  <p class=\"pp-note\">Gesturile mici duc la schimb\u0103ri mari.<\/p>\n<\/div>\n\n<!-- 10 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">10<\/span>\n    <h2>Facilit\u0103\u021bi \u0219i Siguran\u021b\u0103<\/h2>\n  <\/div>\n  <p>Zonele spa, jacuzzi-urile, saunele \u0219i gr\u0103tarele sunt utilizate pe propria r\u0103spundere.<\/p>\n  <p>Copiii trebuie s\u0103 fie sub supravegherea permanent\u0103 a unui adult.<\/p>\n  <p>Complexul nu \u00ee\u0219i asum\u0103 responsabilitatea pentru incidentele survenite \u00een urma utiliz\u0103rii necorespunz\u0103toare a facilit\u0103\u021bilor.<\/p>\n<\/div>\n\n<!-- 11 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">11<\/span>\n    <h2>Daune \u0219i R\u0103spundere<\/h2>\n  <\/div>\n  <p>Oaspe\u021bii sunt responsabili pentru orice daune provocate pe parcursul sejurului. \u00cen cazul constat\u0103rii unor daune, suma poate fi re\u021binut\u0103 par\u021bial sau integral din depozitul de garan\u021bie.<\/p>\n<\/div>\n\n<!-- 12 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">12<\/span>\n    <h2>Comportament \u0219i Lini\u0219te<\/h2>\n  <\/div>\n  <p>Complexul a fost creat pentru relaxare \u0219i discre\u021bie. \u00centrunirile zgomotoase, petrecerile sau evenimentele nu sunt permise f\u0103r\u0103 aprobarea prealabil\u0103 \u00een scris.<\/p>\n  <div class=\"pp-checkin-grid\" style=\"margin-top:16px;\">\n    <div class=\"pp-checkin-item\">\n      <div class=\"label\">Quiet hours<\/div>\n      <div class=\"value\">22:00 \u2013 08:00<\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n<!-- 13 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">13<\/span>\n    <h2>Dreptul de Retragere<\/h2>\n  <\/div>\n  <p>Conform Articolului 57, punctul 12 din Legea bulgar\u0103 privind Protec\u021bia Consumatorilor, serviciile de cazare legate de o dat\u0103 specific\u0103 nu fac obiectul dreptului de retragere.<\/p>\n<\/div>\n\n<!-- 14 -->\n<div class=\"pp-section\">\n  <div class=\"pp-section-header\">\n    <span class=\"pp-num\">14<\/span>\n    <h2>For\u021b\u0103 Major\u0103<\/h2>\n  <\/div>\n  <p>\u00cen cazul unor circumstan\u021be extraordinare \u00een afara controlului p\u0103r\u021bilor, rezervarea poate fi reprogramat\u0103 prin acord reciproc.<\/p>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ultima actualizare: 20.05.2026 01 Rezervare \u0219i Plat\u0103 Rezervarea dumneavoastr\u0103 este considerat\u0103 confirmat\u0103 dup\u0103 achitarea unui avans de 50% din valoarea&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13779","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/montespavillas.com\/ro\/wp-json\/wp\/v2\/pages\/13779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/montespavillas.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/montespavillas.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/montespavillas.com\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/montespavillas.com\/ro\/wp-json\/wp\/v2\/comments?post=13779"}],"version-history":[{"count":11,"href":"https:\/\/montespavillas.com\/ro\/wp-json\/wp\/v2\/pages\/13779\/revisions"}],"predecessor-version":[{"id":16483,"href":"https:\/\/montespavillas.com\/ro\/wp-json\/wp\/v2\/pages\/13779\/revisions\/16483"}],"wp:attachment":[{"href":"https:\/\/montespavillas.com\/ro\/wp-json\/wp\/v2\/media?parent=13779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}